Privacy policy

Privacy Policy
Last updated: June 22, 2022

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Della Terra, its subsidiaries and affiliates (collectively, “Della Terra,” “we”, “us” or “our”) is a fully integrated biotechnology corporate family that services the research and development, manufacturing, and distribution of natural therapeutics and high-quality plant-based derivatives. This Privacy Policy will help you understand how Della Terra collects and/or uses any personal information that users (“you” or “your”) provide when you visit or use our websites, including https://www.dellaterrapharma.com and all other websites that link to this Privacy Policy. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

This policy applies only to information we collect on our websites or in connection with our websites. This policy DOES NOT apply to information that is collected by us offline or through any other means.

By using our websites, you are consenting to this Privacy Policy. We encourage you to carefully review this Privacy Policy prior to using our websites. If we update this Privacy Policy, we will notify you by posting a new Privacy Policy on this page. If we make any changes that materially change the ways we process or protect your information, we will provide additional notification of the changes.

What Information Do We Collect?

When you access our websites, we may collect the following types of information:

-- Information You Provide Us: When you visit our websites, we may ask that you provide the following:

Your first and last name, phone number, professional or employment-related information, such as your employer or title, and email address, if you sign up for our newsletter or submit information to us through any of the other forms available on our websites; and
Our correspondence (including email address or other contact information), if you contact us.
Information about the company or organization you work for, order inquiry information (type of order, quantity, and time frame for the order), and any personal message you provide if you choose to provide such information through one of the forms available on our websites.
Your search queries on the websites.

-- Automatic Information Collection: As you navigate through and interact with our websites, we, our service providers and our advertising partners may use automatic data collection technologies, such as cookies (which are small data files placed on your web browser), to collect certain information about your equipment, browsing actions, and patterns, including:

Device Information: We collect information about the computer or mobile device you use to access our websites, including the hardware model, operating system and version, your internet connection, including your IP address, and the web browser you use.
Usage Information: We use various technologies, including Google Analytics and other third-party cookies, to collect additional information about your use of our websites, including the websites you visit before and after visiting our websites, which pages you view, which features you use and how often, how much time you spend on pages or functionalities, and which links on the websites you have clicked on.

We may also use these technologies to collect additional information about your interactions with our marketing emails including open rates, which users open the emails, click rates, and which links are clicked. You can disable cookies to prevent the collection of the above usage information by changing your cookie settings in your web browser. Please note, however, that without cookies aspects of the websites may not function properly.

How Do We Use the Information We Collect?

As set out in particular in Exhibit A, attached to this Privacy Policy, we may use or disclose the information we collect in following ways:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry;
To analyze and track data and usage in order to better understand the activity and preferences of our users and the effectiveness of our websites and communications;
To contact you (whether directly or through a third-party service provider) with information or updates about Della Terra =or with marketing materials (if you provide an email address or other contact information through one of the forms on our Website);
To provide, maintain, and improve our websites, our products and solutions;
To respond to your inquiries, requests for information or customer support;
To protect our community by investigating possible violations of, and enforce, our contracts, including our Terms of Use and any terms and conditions associated with our websites; • To comply with our legal and/or regulatory obligations; and/or
If applicable, as described to you when collecting your personal information or as otherwise set forth in the California Consumer Privacy Act of 2018 (CCPA) or related laws (see section “Your California Privacy Rights”).

We may also anonymize your personal information in such a way that you may not reasonably be re-identified by us or any other company, and may use this anonymized information for any other purpose.

Under What Circumstances Do We Disclose Information?

Della Terra may disclose your information:

To comply with our other legal obligations;
To other entities within the Della Terra;
To inform third-party entities that provide services to us, such as marketing / third-party advertising and other business operations services. For example, we may partner with companies to optimize services, send newsletters and marketing messages, support email and messaging services, and analyze information;
In connection with corporate transactions now or in the future (e.g., a sale, assignment, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of Della Terra or its assets); and/or
For any other purpose disclosed by us when you provide the information.

Third-Party Websites and Applications

Della Terra may provide links to other websites, applications, or other platforms operated by third parties, for your convenience and information. All of these websites, applications, and platforms operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites, applications, or platforms that you use to better understand their privacy practices.

Information Security

Della Terra takes care to protect the integrity and security of the information we collect. We work hard to maintain a range of security safeguards designed to protect against unauthorized access to your information. We are unable, however, to guarantee the security of your information.

Information Collected from Users outside the United States

If you utilize the websites from outside the United States and provide us with personal information, please note that your personal information collected by us will be transferred, stored and processed in the United States. The laws of the United States applicable to the storage and use of personal information may be less protective than the law of your jurisdiction. By accessing our Website or providing your information through one of the forms on our websites, you are voluntarily transferring your personal information to our facilities located in the United States and other facility locations.

Our Policy on Age

Our websites do not target and we do not knowingly collect personal information from any child under the age of 13. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at Info@dellaterrapharma.com

Your California Privacy Rights

California law requires that a business provide in its privacy notice a list of the categories of personal information it has in the preceding 12 months (1) disclosed for a business purpose, (2) disclosed in exchange for valuable consideration (considered a “sale” under California law, even if no money is exchanged), and (3) disclosed for the purposes of facilitating cross-context behavioral advertising (considered “sharing” under California law), as well as the categories of third parties to whom each category of personal information was disclosed, sold, or shared. In accordance with California law:
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Categories of personal information disclosed for our business purposes	Categories of third parties to whom this information was disclosed
Identifiers	Yes, to affiliates and service providers
Internet or other electronic network activity information	Yes, to affiliates and service providers
Professional or employment-related information	Yes, to affiliates and service providers

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Della Terra does not sell or share (as those terms are defined by California law) any of your information to any third party for any purpose, including for advertising or marketing, nor has Della Terra sold or shared personal information to a third party in the preceding twelve (12) months.

California law provides you with specific rights regarding your personal information. Subject to certain limitations, California residents have the following rights:

Right to know. You have the right to know and request information about the categories and specific pieces of personal information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information.
Right to delete. You have the right to request the deletion of your personal information, subject to certain exceptions. Right to non-discrimination. You have the right to not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.
Right to non-discrimination. You have the right to not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.

Exercising Rights. To exercise the rights described above, you or your authorized agent must submit a verifiable consumer request to us using one of the methods noted under the “How to Contact Us” section:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to sign up for our newsletter, fill out any form on our websites, or otherwise register with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the date of your verifiable request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update the information we have about you, please contact us by:

Email: Info@dellaterrapharma.com
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Mailing Address:
730 17th St., Suite 450
Denver, CO 80202